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Anyone using 'Nest', 'Hive' or 'Tado' smart heating thermostats?
#14
My Tado arrived at work this morning. All excited I opened it up. Looks quality ... but ... hang on ... Tado 2 is the current unit all over the website and internet for the last couple of weeks, and this is ... Tado 1. The 'old' system which has been superceeded. Cheeky bastids.

The installer phoned me soon after the package/Tado was signed for to arrange installation (which was impressive) and got told no - it will be going back to be replaced for a new one.

Phoned and emailed Tado and am awaiting a returns label to send it back for full credit as they cannot 'swap' as like all big companies the easy solution is the one they are incapable of doing. It was no surprise their side that I preferred to have the Tado 2. Bell ends!

Will get this back, get my credit and then try again.

Bit disappointed to be honest.
Ordering was a chore as they didn't recognise my 10% code so I had to re-order with a new code supplied from them.
Then, once ordered, I couldn't arrange installation through the site, but it demanded I did and kept throwing errors up but not quoting an error code.
It took help from support twice just to order - and not once did anybody say - You do realise we are sending you the 'old' system and not the shiny new one you have read about. Dodgy
[Image: Crashtestmonkeyredsmall_zpsfc1e3d39.jpg] Croft 2005, Cadwell 2006, Cadwell 2007
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RE: Anyone using 'Nest', 'Hive' or 'Tado' smart heating thermostats? - Kingy - 10-13-2014, 05:01 PM

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